Privacy policy.

The controller of personal data processing related to the mbrsignature.ma website is MBR Capital, a company trading under the name MBR Signature.

Address: Al Massar no. 936, 2nd floor, office no. 4, route de Safi, Marrakech, Morocco.
Email: contact@mbrsignature.ma

Personal data processing is subject to Moroccan law no. 09-08 on the protection of individuals with regard to the processing of personal data.

The data depends on how you contact MBR Signature:

• Enquiry form (homepage and Contact page): name, email address, phone number, profile, service sought, project location and timeframe, follow-up questions specific to the chosen service (for example property type, floor area, status of drawings or permits) and a project description. No budget or supporting documents are requested.
• Virtual concierge: information entered in the chat interface and any information shared when contacting us via WhatsApp.
• Email, phone or WhatsApp: information shared during exchanges.

Fields marked as required in the forms are needed to process and follow up the request. Without this information, MBR Signature may not be able to respond.

Technical data needed to access and secure the Website, such as IP address and certain browser information, may also be processed by the providers involved in its operation.

The forms are not designed to collect sensitive data. Visitors are asked not to provide such information.

The data provided is used to:

• receive requests sent to MBR Signature and respond to them;
• discuss their projects with interested persons;
• follow up exchanges and, where applicable, a professional or contractual relationship;
• contribute to the security and proper functioning of the Website.

The data is not intended to be sold or passed on to third parties for advertising purposes.

Users choose to provide their contact details when they contact MBR Signature. The data is used to follow up on this request and, where applicable, within the resulting professional relationship, in accordance with the conditions set by law no. 09-08.

Where the user's consent is required for a particular processing operation, it must be obtained under the conditions set by the regulations.

The data sent by visitors is intended for the persons authorised to handle their requests within MBR Signature.

The operation of the Website and of exchanges may also involve technical providers, including the hosting, email, website protection or communication services used by MBR Signature, such as Hostinger, Nindohost, Cloudflare and WhatsApp, depending on the features concerned.

When users choose an external service, in particular WhatsApp, its use is also governed by that service's own privacy policy.

The use of certain providers and online services may involve processing or transferring personal data outside Morocco. These operations are subject to the applicable rules of law no. 09-08, including the formalities and safeguards required depending on the circumstances.

Data relating to contact requests is kept for a period limited to what is necessary to respond to the requests received and to follow up exchanges. It is then deleted or anonymised when no longer needed, unless there is a legal retention obligation or a need related to a contractual relationship.

In accordance with law no. 09-08, any data subject may exercise the rights of access to and rectification of their personal data, as well as a right to object on legitimate grounds, under the conditions provided by law.

These requests can be sent to contact@mbrsignature.ma.

You may also contact the Moroccan data protection authority (CNDP): www.cndp.ma.

Some features may use temporary storage in the browser, in particular to manage the display of the opening animation. The Website may also load external resources, such as fonts, which may involve the transmission of technical data to the provider concerned.

If audience measurement, advertising or other services involving non-essential cookies are added, the information provided to visitors and the way their consent is obtained will be adapted accordingly.

The Website's pages are accessible via a secure HTTPS connection. MBR Signature limits access to the information received to the people who need it to handle requests. Exchanges via external services or email are also subject to these providers' own security measures.

This policy may be amended to reflect changes to the Website, its features or regulatory requirements. The date of the last update appears at the top of the document.